We've been 'spoofed'
Abuse Policy
Privacy
Fighting Spam - Problems and Solutions
If you've received email from an address at 8windows.net ...
We've been 'spoofed'
We are one of the .com/.net companies that had been spoofed. Using our domain name and an unsuspicious email name like webmaster@ or info@, emails are being sent to lists of people who's address have most likely been obtained by fraud or by address book worms.
Our parent company researched the attacks. One seems to be originating in Asia and sent through unsuspecting USA IPs. By hacking into IP servers of major carriers and fraudulently using our domain name, these criminals are disrupting our professional goals.
8Windows.net is not responsible for any questionable emails appearing to be originating from this company. The email addresses with 8windows.net are only used on administrative sites and only are accessed by whois sites. If you received an email with the domain 8windows.net, not only are the senders breaking spam laws, they are also in violation of domain registration company's abuse and informaton policies.
Privacy
We never misrepresent who we are or what business we conduct. NEVER under any circumstances do we ever pass on our client information.
If in the course of continuing contact with our present email addresses, a request for removal is received, we remove it immediately. It is never sold, given or exchanged. Never.
Information on being spoofed
Abuse Policy
If you have received a spam or abusive email appearing to be from 8windows.net, please contact us. We will make every effort to investigate all reports of abusive activity in a timely manner. The information that you have submitted will be used to investigate the incident for violators.
When reporting unsolicited commercial/bulk email (UCE/UBE/spam), please forward the entire message, including full headers, leaving the original subject line intact.
Send inqueries about suspected abuse here. Maintain the original email for questions we may have.
Fighting Spam - Problems and Solutions
If you are reading this, you most likely are being hit by spam e-mails and are annoyed at the disruption of your time and resources.
The following are good rules to help combat spam.
Don't unsubscribe.
Most spam email comes with an invitation to "remove" yourself from the list. The replies to unsubscribe links either:
- Have a false e-mail address. Who would want to receive, in addition to the request for unsubscription, the flaming remarks that irritated recipients want to reply with.
- Place you on the top of the "live" list. You will be known to the spammer as a hot prospect because you responded to the e-mail. This encourages the spammer to send more mail. Although the hard to enact spam law states this spammer can't contact you again, they can recontact you as a new "entity" doing more spam. Greedy spammers will sell your name as an active account because you responded.
Personal Actions.
- Only read e-mail online from recognized e-mail senders.
- For all questionable e-mails, read it off-line (by unplugging the modem connection to the computer). Even though they may have subject lines like "your invoice" or "your account information", these e-mails are potential spam collectors.
What do I mean by a spam collector? It's a lot like fishing. They throw their attractive lure into the e-mail stream and if someone bites, they are unwittingly hooked!
Hooked HOW? By "gif bots".
What's a gifbot? A spammer will include a small, same color as the background, image. This image has a link associated with it that has your email address in its name (ex. http://www.bestXYZdeals.com?johndoe@yahoo.com.gif). When you open your e-mail, it searches for that gif. Even though that gif does not exist, the bestXYZdeals.com server records the error. Their error log now becomes a list of unaware respondents.
If your access to the internet is by modem, just disconnect and then read any suspect e-mail. If you are on a network, firewalls may help.
If you want to know more information about an irritating spammer do the following.
- Open the source file of the e-mail (usually under the view menu of the mail client like Outlook or Netscape)
- Take note of any URL address from the sender. This can be found by the image links or the unsubscribe tag line.Sometimes the URL is right there and obvious (http://www.bestXYZdeals.com .....) or it is the IP address (that is similar to 123.45.678.90).
- Copy this information and go to http://whatismyipaddress.com/
- Paste in the information and get details about the spam operator or the server it is operating from.
Most reputable free e-mail hosting companies, such as Yahoo, Hotmail, MSN, have abuse policies. If your spammer has this type of an address, you can bring it to their attention by e-mailing their abuse@ address.
Company Actions.
If you are in a large enough company, they have e-mail filters that are helping to combat spam by refusing e-mails from known spam accounts. If your company does not use this method, please do so in order preserve your employee resources and time. As an employee receiving spam e-mail, please contact your network administrator with spam origination addresses to be added to existing filters.
If you don't have a policy in place, it's about time to do it. Spam is not going to go away and will only increase.
Note: as of this writing bestXYZdeals.com is a non-existing ficticious web address
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According to some estimates, there are 50 million Americans with Internet accounts.
All an advertiser has to do is obtain your e-mail address, after that, he can spam you again and again from different front companies. |
Look at the headers of a suspected spam e-mail. Do not rely on the e-mail's return address, it most likely is a dead end. |
Write to your representatives
Congress
Senate
Fed. Trade Commission |
Helpful Links
Spam Abuse
Anti-Spam
CAUSE |
Third-class mailers pay a fee to distribute their materials. Spam is the equivalent of third-class mail that arrives postage-due. |
Never sign up with sites that promise to remove your name from spam lists. |
The FCC's Consumer Litigation department can be reached toll-free at 1-888-225-5322 |
Tracing the spammers
Combat Spam
Anti Fraud
Sam Spade |
If companies send spam they probably also are using 'gifbots' to track your habits. |
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